Understanding SaaS Metrics: URR and ACV Explained

In the world of SaaS, understanding business data is mission-critical. However, while everyone talks about churn rate, MRR, or NPS, two metrics quietly drive long-term success: User Retention Rate (URR) and Annual Contract Value (ACV). They’re core indicators of customer health and revenue potential. URR shows whether users stick with your product after onboarding. ACV … [Read more…]

Strategi jualan kuota Telkomsel di lokasi wisata

Wah, jualan kuota Telkomsel di lokasi wisata bisa banget jadi peluang bisnis yang menjanjikan, apalagi kalau tempatnya ramai pengunjung yang butuh akses internet buat berbagi momen, streaming, atau kerja remote. Berikut strategi jualan yang bisa kamu coba supaya makin laris: Strategi Jualan Kuota Telkomsel di Lokasi Wisata 1. Kenali Target Pasar di Lokasi Wisata 2. … [Read more…]

Strategi jualan kuota Telkomsel di lokasi wisata

Menjual kuota Telkomsel di lokasi wisata bisa sangat menguntungkan karena wisatawan selalu butuh koneksi internet lancar untuk update sosial media, navigasi, dan komunikasi. Berikut strategi jitu supaya jualan kamu makin laris: 1. Kenali Target Pelanggan di Lokasi Wisata 2. Sediakan Paket Kuota Fleksibel & Paket Harian 3. Gunakan Aplikasi Agen Pulsa dengan Harga Grosir 4. … [Read more…]

Strategi jualan kuota Telkomsel di lokasi wisata

Jualan kuota Telkomsel di lokasi wisata punya potensi besar karena banyak pengunjung butuh internet buat foto, upload, navigasi, atau streaming. Tapi agar sukses, kamu perlu strategi tepat. Berikut strategi lengkap dan praktis buat jualan kuota Telkomsel di lokasi wisata: 1. Kenali Karakter Pengunjung Lokasi Wisata 2. Sediakan Paket Kuota yang Sesuai Kebutuhan Wisatawan 3. Penempatan … [Read more…]

Escalated: How CS leaders tackle real customer crises | Webinar

In this webinar, Irina Cismas, Head of Marketing at Custify, sat down with Matt Woodward, VP of Client Success at Link Investment Management, and Miles Goldstein, Executive Member at the International LEAP Network, to explore a critical topic: tackling real customer escalations and crises head-on. Together, they discuss practical strategies for managing urgent customer issues, … [Read more…]

How to Create a Joint Success Plan

Joint success plans are becoming more and more popular. But are they just another buzzword or something you can use? Think of it like this – customer success thrives on collaboration. You may have the best product in the world. A set of perfectly optimized services. And customers who understand and use both your product … [Read more…]

How to spot a scam job offer in IT

The tech job market is booming – and that makes tech professionals prime targets for scam job offers. Fake recruiters, fraudulent companies, and too-good-to-be-true offers are becoming increasingly common in the IT space. If you’re actively job hunting, it’s essential to stay alert and know what to watch for. Here are the top IT job … [Read more…]

Why soft skills matter more than ever in tech careers

In tech, we often focus on hard skills – programming languages, frameworks, certifications. But in today’s job market, technical knowledge alone isn’t enough. Employers are increasingly looking for professionals who can collaborate, communicate, and adapt in fast-moving environments. If you want to stand out and grow in your career, it’s time to start investing in … [Read more…]