Taylors

How Past Experience in L&D Impacted Craig Taylor’s Customer Success Strategy | Mastering CS – Ep 33

In our new episode of the Mastering CS, Candid Leader Insights podcast, Irina Cismas, Head of Marketing at Custify, discussed with Craig Taylor, Head of Customer Success at SimplePoll. What You’ll Learn: How past experiences impact customer success How to implement a digital-first CS strategy The importance of technology in CS The right screening process … [Read more…]

A real “mastermind”: Unpacking 13 of Taylor Swift’s “1989 (Taylor’s Model)” Easter eggs

On Aug. 9, 2023, Taylor Swift introduced the discharge date of her re-recorded album “1989 (Taylor’s Model)” in the course of the remaining present of the Eras Tour’s first U.S. leg. Many already noticed it coming. Taylor Swift’s followers are notorious for being Swifties by day and detectives by evening, diligently following the paths of … [Read more…]