In our new episode of the Mastering CS, Candid Leader Insights podcast, Irina Cismas, Head of Marketing at Custify, sat down with Porter Williams, VP of Customer Success at BrightHire. What You’ll Learn: How past experiences impacted customer success How to focus on delivering value to customers How to scale your business with clear systems … [Read more…]
The year 2025 is packed with exciting SaaS events that cater to professionals, founders, and innovators looking to expand their knowledge, build connections, and drive growth in their businesses. From conferences focused on customer success to summits that explore cutting-edge technologies, these events are not to be missed. Below, we have curated a comprehensive list … [Read more…]
2025 is here! We’re sure you have reflected on your resolutions for this year – both personally and professionally. But let’s be honest: the process can be a bit overwhelming, right? Well, it doesn’t have to be. We are giving you some tips on choosing smart, achievable goals that help you grow. Let’s make 2025 … [Read more…]
Imagine this: A SaaS provider’s customer portal goes down without warning, exposing sensitive customer details due to an unpatched API vulnerability. Within hours, customer complaints flood social media, IT scrambles to diagnose the breach, and panic spreads among account managers. Customers demand answers: “How did this happen?” “What will you do to fix this?” “Can … [Read more…]
Connecting with candidates through social media is more important than ever. One of those platforms, LinkedIn, is a goldmine for professional networking, recruiting, and career growth. But with millions of profiles on the platform, finding the right person can feel like looking for a needle in a haystack. That’s where LinkedIn profile search techniques and … [Read more…]
In our new episode of the Mastering CS, Candid Leader Insights podcast, Irina Cismas, Head of Marketing at Custify, discussed with Aaron Spence, Head of Customer Success at NoFraud. What You’ll Learn: How past experiences impacted customer success How to scale and grow the business How to keep a customer-centric culture while scaling How to … [Read more…]
When it comes to hiring, we all know the routine: resumes, interviews, tests, and—finally—salary discussions. But what if we’re doing it backwards? Nowadays, candidates have options and companies are vying for top talent, and because of that leaving your financial offer out of the table until the end could be costing you more than you … [Read more…]
As we wrap up 2024, we are thrilled to reflect on our achievements in this incredible year of growth, innovation, and impact. This year has been nothing short of transformative, and it wouldn’t have been possible without the trust and support of our amazing clients and users. Here’s a look back at what we achieved … [Read more…]
Effective communication with candidates is the cornerstone of successful recruitment. Traditional methods like email and phone calls have long been the standard, but WhatsApp is quickly proving to be a game-changer. Its versatility and accessibility can offer you a fresh approach to engaging with talent. Here’s how it can reshape your recruitment strategies. Faster response … [Read more…]
In the fast-paced world of IT, the job market evolves fast. Traditional hiring processes, which often involve multiple interviews, are sometimes bypassed through the power of networking. At Sprint CV, we’ve seen firsthand how networking transforms careers. In this blogpost, we explore how you can tap into your professional connections, and help you open doors … [Read more…]